Partnering is a critical piece of the city’s strategy for digital transformation, informing its approach to digital equity and civic technology projects. A new digital inclusion plan builds on this approach. September 13, 2024 • Julia Edinger From technology initiatives to its endeavors in digital equity, collaboration is essential to how the city of Long Beach approaches IT work — and now, the latter is formalized in its new Digital Inclusion Implementation Plan. Digital equity has become a priority for local government since the start of the COVID-19 pandemic, and partnerships play a critical role. Collaboration can help government entities build capacity for a variety of IT areas. The city’s new digital inclusion plan builds on its digital inclusion road map, a strategic plan created in June 2021 , to consider, “How can we build on what we’ve already done?” according to Estefania Zavala, digital equity and economic inclusion officer in the Technology and Innovation Department. What has already been done is wide-ranging, including COVID-19 response programs that leveraged CARES Act and American Rescue Plan Act funding to distribute Internet-enabled devices. Officials launched a digital inclusion hotline in 2020, which is still available today to help people navigate resources. […]