How can AI-enabled digital transformation support robust crisis management? The world is in perpetual crisis. One incident builds on another before we have recovered from the one that came before. To survive in polycrisis mode, organizations are looking for new solutions to help them manage threats and respond appropriately. I wondered whether implementing improved artificial intelligence (AI) capabilities as part of strategic digital transformation could help businesses to thrive in this new reality. If so, how are leading organizations experimenting with them to improve their crisis management capabilities and build operational resilience? To learn more, I posed this question to Brian R. Spisak, PhD, the author of Computational Leadership: Connecting Behavioral Science and Technology to Optimize Decision-Making and Increase Profits, a research associate at the National Preparedness Leadership Initiative at Harvard University and a faculty member at the American College of Healthcare Executives. He responded that AI technology is currently being deployed by large corporations to manage risk in a variety of ways. “Large corporations deploy AI technology to manage risk and enhance operational resilience by leveraging predictive analytics to anticipate potential crises, optimizing resource allocation, and automating response strategies”, says Spisak. “AI tools analyze huge amounts of data […]