CIOs must embrace orchestrator role to drive IT, OT convergence success

Willie Ackerman, Chief Sales and Marketing Officer at 4Sight Holdings. As cloud computing, industry 4.0 technologies and AI increasingly shape modern enterprises and permeate every function within the business, companies are implementing comprehensive end-to-end digitalisation projects across the value chain. Through this process, companies are redefining their operations by tearing down traditional technology silos and blurring lines between established operational domains. Multiple factors driving convergence Multiple factors are converging to drive this shift, necessitating an evolution from the traditional CIO role of managing IT infrastructure, applications and IT data, only to now encompass the operational technology (OT) portfolio and OT data. The ‘I’ in CIO has emerged as the bridge that enables convergence between the IT and OT stacks as information becomes the lifeblood of every digitally enabled business. In a 2022 review titled: The Convergence of IT and OT Powers Up the Scalability of Business Operations , McKinsey & Company analysts explained that the “IT/OT stack can be a major stumbling block in digital transformation”. In fact, estimates from all the major global business consultancies, including McKinsey, BCG, KPMG and Bain & Company , suggest that digital transformation failure rates are between 70% and 95%. Yet, a significant […]

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