Climbers Lounge, welcoming guests for the ultimate dialogue In Japan, the anticipated decline in the working population poses significant social challenges, spurring numerous companies to seek enhanced productivity and innovative, value-added work methods. While leveraging AI and embracing digital transformation are crucial in addressing these challenges, they also present unique opportunities for companies to create new value. However, the practical implementation of these technologies comes with its own set of hurdles that need to be navigated. At RICOH BIL TOKYO, Ricoh will co-create flagship value-providing cases with customers by combining more than 100 customer value scenarios in various industries curated through our global sales and service network with our proprietary AI technologies known for their advanced natural language processing and spatial recognition. In addition to proposing solutions and use cases for the customer’s apparent issues, onsite digital experts such as business designers and digital transformation coordinators use design thinking in consultation and workshops to help unearth and visualize even latent issues. Examples of value scenarios include the co-creation of customer-specific solutions such as image recognition AI technology for autonomous facility management in the construction industry, and sales workflow improvement using the cloud-based business improvement platform “RICOH kintone plus” and […]