Process mining and the digital edge

An image of a female expert in glasses looking at a screen and analyzing data Abstract Increasing inflation continues to disrupt the utility industry. Five out of eight gas utility operators missed Wall Street’s EPS expectations for the second calendar quarter of 2023. Additionally, four companies saw their quarterly profit fall from a year ago, despite forecasts for just one company to report a year-over-year EPS contraction. Process mining can aid utilities in tackling this challenge by offering deep insights into their existing processes to eliminate gaps, bottlenecks, risks, and superfluous costs. We discuss how process mining and process intelligence will accelerate digital transformation for utility players, helping them drive operational excellence. The digital transformation agenda Boosting process efficiencies and improving KPIs have always been key C-suite agenda items. CFOs, business directors, and process owners continuously strive to reduce the cycle time for operations, minimize rework, discover trends, and realize process efficiencies. As global macroeconomic changes, rapid technological advances, and the growing need to ensure process compliance and auditing lead organizations to seek a culture of continuous improvement (CI) and agile operations, what’s heartening to see is that the applications of CI are growing beyond the realm of manufacturing […]

You may also like...