Why ‘tech anxiety’ is keeping retailers up at night

‘Tech anxiety’ is growing, and with the rapid pace of advancements in technology, retailers are going to have to change how they operate. Photo: Adobe Stock Dec. 12, 2023 | by Nate Ley — Senior Director and Retail Portfolio Lead, Kin + Carta It is a huge understatement to say the pace of change in technology is moving fast. It’s actually traveling at breakneck speed — and so, perhaps unsurprisingly, a lot of senior business leaders are concerned that it’s going to be them and their teams on the line. That concern is fair and justified. When considered differently though, it also represents an opportunity. This ‘tech anxiety’ is growing, and with the rapid pace of advancements in technology, businesses, especially those in retail, are going to have to change how they operate. Kin + Carta recently examined these tech concerns and opportunities in a research study titled "2024 Leadership Priorities in Tech: Leading through tech anxiety in retail and distribution." It was part of our industry-spanning 2024 Leadership Priorities in Tech report, which showcased priorities and concerns from 800 senior business leaders in the U.S. and U.K. The sample was made up of c-suite executives and senior decision […]

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