Innovative integration drives automotive group to SAP awards

Using SAP Build Process Automation, China Grand Automotive Services Group Co., Ltd. accelerated and streamlined processes for its 700+ dealerships, saving time and costs while earning recognition for its innovation. Credit: iStock I’m sure you’ve heard this before: “ Solve one problem, and you keep a hundred others away. ” Well, when it comes to a nationwide automotive group in the world’s largest automotive market, that proverb about a hundred could be hundreds of thousands. Founded in 2006 and based in Shanghai, China Grand Automotive Services Group Co., Ltd. (CGA) is China’s leading passenger car dealership and service business. It’s a one-stop-shop for new and used vehicle sales, leasing, financing, and servicing. CGA has more than 700 dealerships and approximately 44,000 employees and offers 32 vehicle brands throughout the country, including Honda, Volkswagen, Lexus, Infinity, Peugeot, BMW, Audi, Volvo, Cadillac, Jaguar Range Rover, and Maserati. In 2021, CGA realized approximately 154.44 billion yuan (more than $21 billion) in operating revenue and sold 697,000 new vehicles. So, what’s the problem? Too much of a good thing? With each brand comes a Dealer Management System (DMS) from the car manufacturer. A DMS is a software platform used by car dealers to […]

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