Image Credit: Ericsson Ericsson and Southeast Asia communications service provider Datastream Digital Sdn Bhd (DST) have signed a deal to elevate DST’s customer interaction application to the Amazon Web Services (AWS) cloud. The application is hosted as a cloud-native application on AWS. DST’s digital-first strategy has enabled the Company to maintain its advanced position in the Brunei market by providing end users with new and innovative digital channels to avail DST’s market leading offerings. As part of this agreement with DST, Ericsson provides technical services to design, build and uplift the native application to be enhanced for supporting DST’s ambition of growing digital customer interactions. This multi-tenant application provides the digital foundation and agility for accelerating DST’s vision of becoming a fully digital service provider and takings its innovation across the region. The customer interaction application, built with the support of Ericsson’s Business and Operations Support Systems service offering, enables customer engagements across different digital channels like Chatbot, Mobile App, Operator Portal, SMS & Unstructured Supplementary Service Data (USSD), easing the subscribers’ journey for product purchases and subscriptions, expediting monetization of new revenue opportunities. Pacific and Japan), AWS says: ”Customers increasingly expect an enhanced, consistent, and seamlessly integrated experience […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
