Unlocking Vertical Opportunities: A Roadmap for Telecom Transformation in the Digital Era

For some time now, telcos have been under continuous pressure as revenues shrink. Value from voice and SMS, the bedrock of the telco value proposition, has been eroded since the onset of OTT players, and data connectivity, which underpins almost all of the digital services we rely on today, has not delivered significant growth for operators either. McKinsey explains that the reason for this is “business-model disruption, with technologies like AI, big data, and the Internet of Things (IoT) redefining service-delivery and value-capture models” – i.e., those delivering services using advanced data connectivity have benefited more than those who built and delivered the connectivity in the first place. Additionally, telcos face underperforming investments in 5G and fibre, intense market competition and stringent regulatory constraints. They are in need of rapid transformation, or risk being relegated to just commodified providers of pipes. But data connectivity is the lifeblood of all the digital services now underpinning society, and the demand for connectivity is only increasing. Forward-looking telcos see their opportunities for expansion and realize they have no choice but to diversify their services. From home automation to connectedhealthcare and industrial IoT, operators are in a strong position to deliver new revenue-generating […]

You may also like...