LexisNexis rises to the generative AI challenge

With generative AI, the legal information services giant faces its most formidable disruptor yet. That’s why CTO Jeff Reihl is embracing and enhancing the technology swiftly to keep in front of the competition. Credit: Jeff Reihl / LexisNexis IT leaders looking for a blueprint for staving off the disruptive threat of generative AI might benefit from a tip from LexisNexis EVP and CTO Jeff Reihl: Be a fast mover in adopting the technology to get ahead of potential disruptors. Since its origins in the early 1970s, LexisNexis and its portfolio of legal and business data and analytics services have faced competitive threats heralded by the rise of the Internet, Google Search, and open source software — and now perhaps its most formidable adversary yet: generative AI, Reihl notes. Reihl concedes that generative AI is evolving much faster than anything he has seen in his career, which spans nearly four decades in IT leadership roles. To address this new reality, his company’s C-suite convened to strategize after the debut of OpenAI’s GPT-4 last March. The meeting consensus? To rewrite and reprioritize all the company’s annual goals to address the new innovations head on. “We were all-hands-on-deck,” Reihl says. “We did […]

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