Swiss Re Next headquarters building, the newest part of the Swiss Re Mythenquai Campus in Zurich, as seen from Lake Zurich. As an arm of reinsurer Swiss Re Group, Swiss Re Solutions serves property and casualty, life and health insurance companies with data, analytics, distribution and consulting services. Digital Insurance spoke with Russell Higginbotham, CEO of Swiss Re Solutions, about a variety of the division’s services and concerns, including the overall digital transformation of the insurance industry, applications of technology for preventative health care to support life insurance coverage, the challenges of using AI to assess climate risk, and managing risk data. How is competition driving digital transformation in the industry? Russell Higginbotham, CEO, Swiss Re Reinsurance Solutions. Digitalization has been happening, clearly. The pandemic accelerated that process because insurers found that they needed to be able to operate in a less face-to-face way that allowed their businesses to still run. Having a digital platform and having digital systems and the way you interact with customers becomes more like table stakes, in terms of efficiency in your business and the way that your customer wants to interact with you. In that sense, I think we’re already there. Some years […]
Swiss Re tech executive talks about digital transformation
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