Legal and General America’s corporate headquarters, 3275 Bennett Creek Avenue, Frederick, Maryland. Artificial intelligence advances are nothing new for Legal & General America (LGA), the U.S. life insurance business of the U.K.-based global financial services company Legal & General . LGA began building a new business platform starting in 2018 by reimagining its sales and onboarding processes for policyholders. LGA plans to continue these technology updates, including AI applications, for other operational functions. Digital Insurance spoke with Brooke Vemuri, vice president of business transformation and engineering at LGA. How does LGA apply AI and machine learning technology to its customer service? Brooke Vemuri, vice president, business transformation and engineering at Legal & General. It has enabled us to do leading innovations around machine learning and AI , which is really giving customers an automated decision as much as possible. Our focus at LGA is to protect more American lives and to close the protection gap in the U.S. That translates into how quick and easy we can make the life insurance process for people to obtain life insurance at a rate that fits their budget and meets their needs. To do that, we enabled a lot of new capabilities […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
