Why adaptability is the new digital transformation

As disruption in all its forms increasingly becomes the norm, IT leaders must rethink their approach to digital initiatives in favor of strategies that build adaptability into the way their organizations operate on a daily basis. Credit: metamorworks / Shutterstock The past decade in IT has been all about digital transformation. Under the aegis of digital transformation, IT initiatives have become more customer-centric, with a greater emphasis on people, not technology — all in an effort to redefine how the organization operates and to ensure it can keep up with the pace of change, capable of dealing with challenges and taking advantage of opportunities as they arise. The problem, however, is that many organizations have been on the transformation treadmill for years, if not a decade or more. Transformations once envisioned to be a two- or three-year journey, to catch up or get ahead, have become a continuous journey with no end in sight. They’ve simply become the price of doing business, just like issuing payroll or filing tax returns. This is perfectly fine in theory because digital transformation should be a continuous journey and not a one-time effort. But while we’ve been on this journey over the past […]

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