FREEPIK THE International Data Corp. (IDC), a global market intelligence company, has recognized various enterprises in the Philippines for their digitalization efforts. “In this transformative journey, forward-thinking businesses assumed leadership roles and swiftly understood that the roadmap to becoming a future-ready enterprise demanded an elevated level of digital capabilities,” James Sivalingam, senior program manager at the IDC Asia Pacific, said on the company’s 2023 Future Enterprise Awards in a press statement on Monday. “These capabilities encompass intelligence-driven, data-centric, and AI-powered strategies, all aimed at enhancing customer service and satisfaction,” he added on the strategies employed by enterprises. Mr. Sivalingam noted that Southeast Asia has experienced inflationary pressure, economic deceleration, and supply chain disruptions due to the pandemic, prompting businesses to adapt. “As a response, the organizations in the Philippines recognized the imperative to adopt a digital-first approach to conducting business,” he said. Future Enterprise of the Year was given to GCash or G-Xchange, Inc. for its ‘Finance for All’ vision, democratizing access to financial services through digital technology, especially underserved and unbanked Filipinos, the IDC noted. “It has made savings, investment, insurance and credit easily accessible, understandable, and available at a click, while ensuring it safeguards its customers’ trust […]
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