Datalex and Aer Lingus announce partnership and investment in digital transformation

EI-EDY Air to Air photography Datalex plc announces a new digital transformation platform for Aer Lingus. Through this platform Datalex will provide Aer Lingus with full access to its product suite, which will drive new product delivery, in addition to accelerating the migration of existing products. The companies also announced the extension of their long-standing partnership for a further 5 years and this latest partnership renewal follows Datalex’s recently announced similar long-term renewals in 2023 with Air China, Air Transat, JetBlue, and Edelweiss. Aer Lingus is part of the International Airlines Group (IAG) and is based in Dublin. Datalex’s software will support and enhance Aer Lingus’s customer-focused brand with a digitally enabled value proposition. The renewal is a landmark agreement as it includes a future-proofed digital transformation programme that aligns with Aer Lingus’s broader digital objectives. The contract also stipulates that value will be derived for both companies from a combination of transaction and licence models that reflect the value Datalex brings to Aer Lingus. Datalex will provide Aer Lingus with access to the latest Datalex cloud-based, platform products and capabilities. Other product enhancements include improvements of self-service options via www.aerlingus.com and the airline’s mobile apps. All of these […]

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