Transform Business Operations with Process Mining

Summary. The most effective companies we interviewed use process mining to generate operational insights at scale, identify process inefficiencies, define targeted actions, and measure process improvements — all of which lead to value realization. It is often a… Post Save Print Process mining has evolved from an academic concept (first published in 2001) to a popular software tool for analyzing, monitoring, and improving process performance. As we have described in a previous article and a book , process mining analyzes logs of enterprise transactional system events to create a detailed picture of the processes, thus providing a digital twin of actual process flows. It is quickly replacing previous observational and subjective approaches to understanding business processes. Process mining began as a tool used to investigate process performance issues on an ad hoc basis, but has evolved into a platform for monitoring and improving operational process execution at scale to drive process efficiency and help realize business value. As an indisputable, fact-based visualization of de-facto process flows, it provides a unique source of truth to scale operational transformation. Our research has focused on the business context and critical success factors behind the success of process mining in large organizations. We […]

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