Transforming for a digital future: 2022 to 2025 roadmap for digital and data – Original

Contents Background Where are we today? Where will we be by 2025? What will it take? How will we track progress? Annex: Top 75 services Please note: The following policy has been updated. Please see the updated roadmap (September 2023) for the most up-to-date version. Foreword from the Parliamentary Secretary for the Cabinet Office, Heather Wheeler MP Technology has revolutionised every aspect of our society and our economy, including the way that we deliver our public services, helping to make people’s lives easier and safer. The onset of the COVID-19 pandemic has seen further strides in the use of innovative new technology, such as the NHS COVID Pass which enabled UK citizens to travel, ensuring their health and safety. Our ambition is to go beyond these pockets of brilliant practice. We must deliver policy that has a real impact on people’s lives – not just in a crisis, but every day and for everyone. When people order their groceries, book a holiday or check their bank accounts, they expect and receive a seamless and easy experience. The same should be true of government services. As the Parliamentary Secretary with responsibility for digital government, I have the privilege of introducing […]

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