APIs are vital to digital transformation — but insurers aren’t using them correctly

Application programming interfaces, otherwise known as APIs , are vital to operations at every life insurance organization, but many insurers aren’t using them properly. Understanding not just how these interfaces work, but how best to use them as part of a strategic approach to digital transformation will help organizations to extract full value from APIs. The basic functionality behind APIs is quite simple — they act as an intermediary between multiple backend systems and technologies.

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