By Arun Kumar, Regional Director for APAC, ManageEngine In today’s fast-paced digital landscape, businesses must prioritize digital transformation to stay ahead of the curve. But how can they create a future-proof workforce that can adapt to changing technologies and market trends? One answer lies in investing in the right people, processes, and tools. And that’s where software comes in. One example of how a future-proof workforce can accelerate digital transformation is in the IT industry. IT teams are often inundated with requests and queries from users who may not be familiar with IT jargon. This can lead to misunderstandings and delays in resolving issues. However, with the right tools and training, IT teams can streamline their processes and improve their efficiency. ManageEngine introduces unified endpoint management for MSPs ManageEngine study finds low adoption of Zero Trust despite increasing cyberthreats How Japan Business Systems Asia Pacific solved the digitization conundrum Take Japan Business Systems Asia Pacific (JBSAP) as an example. JBSAP is a managed service provider (MSP) that remotely manages its clients’ IT infrastructure and end-user systems. Before implementing ServiceDesk Plus MSP, an IT management tool from ManageEngine, JBSAP’s IT team had to liaise with end users through email or […]