Al Qaed at World Economic Forum Bahrain is on the path to make use of emerging technologies such as Big Data, artificial intelligence (AI) and blockchain in government services in line with the 2030 Sustainable Development Goals (SDGs), said a top official. Information & eGovernment Authority (iGA) Chief Executive, Mohammed Ali Al Qaed told the ‘World Economic Forum “GovTech Network” in Geneva, Switzerland the unwavering support for digital transformation by Bahrain’s senior leadership has led to the development of many services, applications and government systems. Al Qaed said the Covid-19 pandemic was a key driver in accelerating the adoption of emerging technologies in government services to ensure the continuity of operations in both the public and private sectors. ICT-led growth Additionally, ICT has contributed to growth that surpasses expectations in vital areas such as e-commerce and distance learning. He highlighted the kingdom’s notable experience in this area demonstrated by the National Suggestion & Complaint system – Tawasul, which allows the public to engage with government entities and submit their complaints, inquiries, and suggestions interactively through digital channels. Tawasul has fostered the community participation by the active response to the suggestions and complaints while promoting engagement across all segments. This […]