The UNHCR Digital Transformation Strategy provides a unified vision and approach to realizing the rights of refugees to digital inclusion and protection as well as transforming the way that UNHCR uses digital channels and associated technology to achieve its strategic objectives. It aligns with the United Nations Secretary-General’s Roadmap for Digital Cooperation and UNHCR’s Strategic Directions 2022-2026. This strategy also complements UNHCR’s Strategies on Data Transformation, Information Technology and Accountability to Affected People. While these strategies have been priority endeavours for UNHCR in past years, the COVID-19 pandemic has caused a rapid acceleration in the need and urgency for UNHCR to use digital approaches across all facets of our work. UNHCR’s Digital Transformation Vision The communities we serve have the digital skills, agency, and tools to safely engage in today’s digital world, to access inclusive services, achieve greater self-reliance and protection, and to have a greater voice in the decisions that impact their lives. To achieve this, UNHCR’s supporting vision is to transform the way it works, innovating digitally to create efficiencies, improve knowledge-sharing and collaboration, mobilize resources and increase our impact. The Digital Future UNHCR Envisions The opportunities outlined in the strategy will bring about profound changes to […]
5 Priority Outcomes for UNHCR Digital Transformation Strategy
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