Cava’s journey toward digital transformation comes in the wake of its rapid growth trajectory. By Lea Mira, staff writer, RTN – 8.20.2023 In the realm of fast-casual dining, the shadow cast by industry giants is vast. Yet Cava , a relatively small chain with 568 locations in the United States as of June, is boldly stepping up its game through strategic investments in the digital landscape. With a focus on harnessing the power of technology, Cava is positioning itself to challenge even the most well-entrenched players in the sector. During its first second-quarter FY2023 earnings release following its blockbuster initial public offering (IPO) in June, Cava unveiled a carefully orchestrated transformation of its digital ecosystem. The restaurant brand showcased its revamped app, a fresh digital ordering website, and a proprietary microservices platform. These moves are designed to establish Cava as a frontrunner in the realm of omnichannel success. Brett Schulman, the President and CEO of Cava, elaborated on this approach during the earnings call. “This flexible platform positions us for sustainable growth, and our upfront investment in it will create leverage as we scale,” he said. “We believe it’s an in-house digital platform few restaurants our size, much less […]
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