Digital transformation With more than 4 million Australian customers, AGL is uniquely placed to be a multi-service energy provider. As the next stage in their business transformation, AGL wanted to deepen customer relationships through specialist advice and services and improve customer experience through technology simplification and product offerings. Retail Next enables AGL to grow beyond core energy into new markets, and this requires an intense focus on understanding the customer’s needs across industries to create an effortless multi-service experience. TCS partnered with AGL to provide a differentiated experience for its customers through the Retail Next programme. This collaborative transformation strategy allowed TCS to better collaborate with AGL to implement new ideas and themes and enable them to deliver world-class services to their current and new customers. As AGL’s trusted partner for over 15 years, TCS utilised its cutting-edge technology solutions, vast partnership connections, and its deep industry knowledge to develop a culture of innovation, drive digital connection and reimagine their future. TCS, in partnership with Salesforce and Appian, delivered: Unified and modernised platforms Dramatic improvement in speed to market Supercharged automation and capabilities Transformed vendor experiences and unlocked operational efficiencies TCS deployed its expertise and experience to deliver: SAP […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
