(© NicoElNino – Canva.com) In today’s fast-changing world, businesses cannot afford to remain stagnant amidst volatility, uncertainty, complexity, and ambiguity. In the face of continued disruption, organizations need to adjust their business models and prioritize areas that foster business transformation. The need for businesses to build resilience and transform their operations must see organizations invest in digitalization to improve productivity, agility and drive excellence. At IFS, we have seen countless examples of businesses go through a period of evolution as they fight to differentiate and remain competitive against competitors. IFS’s latest research shows that the benefits of digital transformation still remain untapped, as organizations must scale and advance their approach to achieve advantage and create value. An increasing number of organizations have realized that providing excellent service is crucial for standing out from competitors, adjusting their business strategies, and achieving long-term growth and profitability. Critically, for them to achieve success, a business must orchestrate its employees, clients, and resources to effectively provide service in the Moment of Service – this pivotal moment determines whether the business will satisfy or disappoint its customers based on how it interacts with them. The journey to business transformation It’s evident that businesses are […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
