Fraysis Moronta Fraysis Moronta of Banreservas talks to Barbara Pianese about the bank’s busy two years of digital product launches. In the last two years, Banreservas has launched several product solutions, including a digital wallet and a digital token. And despite posting the highest return on capital – 35.52% – in Latin America and the Caribbean in this year’s Top 1000 ranking for the second year running, the bank is still aiming high. For the largest bank in the Dominican Republic, digital transformation is one of the main strategic priorities, says Fraysis Moronta, senior managing director for human resources, technology and operations at Banreservas. “Everyone thinks digital transformation is just about technology. But there’s so much more to it. You need to take care of the technical aspect of it, but it’s people who are ultimately handling the systems,” says Ms Moronta. “Leading these areas allows me to have a panoramic perspective of the needs in each field to bring efficiency and productivity across the entire organisation,” she adds, referring to the various projects the bank has been working on over the past couple of years. Since 2021, Banreservas has been carrying out an ambitious plan with its technology […]