Image Credit: CSG CSG yesterday announced the completion of its digital transformation project with Airtel Africa, a leading telecommunications and mobile money services provider across 14 countries in Africa. With CSG’s unified revenue management solution, Airtel Africa is primed to streamline processes across its business, minimize costs and shorten time to market while delivering experiences that drive customer loyalty and sustainable business growth in wireless. CSG’s unified revenue management solution helps wireless operators to modernize and standardize their operations and improve their go-to-market flexibility. It allows them to capitalize on customer insights and act on changing needs with new digital services that enhance the customer’s experience in real-time. Migrating onto CSG’s future-forward platform has enabled Airtel Africa to create seamless, personalized offers for consumers and businesses alike while achieving optimal performance and effective management and reconciliation of revenue. These new capabilities, in turn, help them increase loyalty among their 138.5 million customers and reduce churn with transparent, self-service billing. Razvan Ungureanu, Chief Technology Officer, Airtel Africa Working with CSG has been instrumental for Airtel Africa to usher in a new era of innovation that pushes the boundaries of extraordinary customer experience. CSG’s flexible and reliable solutions coupled with its […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
