In the UK, we have recently witnessed several issues around trust. These issues center around the ethics and control of data access and use, interaction through the Internet, digital risk resilience and how digital technology has eroded trust. In particular, this applies to trust in the government, whereby politicians have been called into question over their behavior, policies, protocols, appropriate use of technology, and more, especially post-pandemic. To this point, the current stand-off between the Covid inquiry and the UK government calls trust into question again. In this case, the debate is about the use of appropriate messaging platforms as the government made some of the most important decisions in a generation . Whether an enterprise is in the public or private sector, secure and compliant communication on enterprise-authorized channels is crucial to enabling accountable decision-making and maintaining employee and customer/consumer trust. Stakeholders must be able to trust that data privacy and confidential information are being handled appropriately. WhatsApp poses significant risks to security and privacy The government’s use of WhatsApp, for example, for Covid discussions and unrelated issues, reinforces the urgency of implementing policies that mandate the use of authorized communication channels by all employees within an organization. […]