Launching a digital transformation journey, charting a roadmap and navigating the obstacles along the way is a difficult endeavor. An initiative may reach a few impactful milestones and begin producing quantifiable business results. But that’s no time to declare victory. Organizations should take steps to ensure the hard-fought victories take hold and resist falling back into the old ways of doing business. Glitches, from internecine warfare to unexpected events, can push back on new modes of doing business. IT services executives have a front-row seat for such struggles as they work with clients to make digital transformation success last. They suggest that a combination organizational changes, top-management commitment and techniques for greater transparency can maintain the momentum for change. 1. Focus on people, culture Organizational structure and management philosophy play a pivotal role in digital transformation’s long-term success . "We’ve been helping our customers realize that it’s not just technology," said David Chou, director of cloud capabilities at Leidos, a technology, engineering and science solutions and services provider based in Reston, Va. Yet some organizations still emphasize the tech aspect of transformation . They run the risk of backsliding on digital gains in doing so. "When I change all […]