From Bricks to Clicks: The Role of Internet Technologies in Shaping the Future of BFSI

8 July 2023 0 Exploring the Transformation: From Bricks to Clicks in the BFSI Sector The Banking, Financial Services, and Insurance (BFSI) sector has been undergoing a significant transformation in recent years, shifting from traditional brick-and-mortar establishments to digital platforms. This transition, often referred to as moving ‘from bricks to clicks,’ is largely driven by the rapid advancement of internet technologies and their increasing role in shaping the future of BFSI. The advent of internet technologies has revolutionized the way BFSI operates, offering unprecedented opportunities for growth and innovation. The digital transformation has enabled BFSI institutions to streamline their operations, enhance customer experience, and create new business models. The shift from physical branches to digital platforms has not only reduced operational costs but also expanded the reach of BFSI services to a global audience. One of the most significant impacts of internet technologies on the BFSI sector is the rise of digital banking. Today, customers can perform a wide range of banking activities, from money transfers to loan applications, right from their smartphones or computers. This convenience and accessibility have significantly increased customer engagement and satisfaction, leading to a surge in the adoption of digital banking services. Moreover, internet […]

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