DBS Bank is the largest bank in Southeast Asia, with operations in 19 markets around the world. DBS is widely known in the banking industry for value creation through digital transformation and has been named World’s Best Digital Bank and World’s Best Bank multiple times . For a bank, digital transformation means an operational and cultural shift towards integrating digital technology into all bank functions, fundamentally enhancing bank operations and value delivery to customers. Not all banks can claim successful transformation outcomes, even though digital transformation is necessary for long-term survival in the face of the disruption brought by FinTechs and evolving customer expectations. Digital transformation in the financial sector are the most challenging because of strict regulations. End customers are demanding 21 st century experiences and the enterprise has to balance out the risk of making one wrong move until the regulators start swarming. I recently had the opportunity to talk with Nimish Panchmatia, Chief Data & Transformation Officer at DBS Bank, to find out why the Singapore bank has become a “poster child” for digital transformation in the banking industry. Nimish Panchmatia, Chief Data & Transformation Officer DBS A strong leader tasked with digital transformation In talking […]