The explosion of transformative technology in recent years is hard to ignore. Generative artificial intelligence (AI) is the latest craze, of course, but the metaverse, hyper-personalisation and cloud technologies were making headlines long before that. While some businesses might be inclined to exercise caution here, rapid deployment and expenditure – $3.4tn (£2.7tn) across all digital transformation technologies by 2026 – will ultimately pile on the pressure, requiring the more hesitant players to dive in as these new technologies increasingly give early adopters a competitive edge. The problem is that digital transformation has a habit of raising difficult ethical questions. This may yet be addressed through regulation – data privacy issues, for example, have been well served by the GDPR and the yardstick it provides for non-EU jurisdictions – but lawmakers have generally been slow to catch up with the latest innovations. And key trends and their harms, such as employee surveillance and algorithmic biases, aren’t well covered. The same goes for the much-discussed problem of workforce redundancies due to AI and automation. This has already come to fruition in certain industries and more layoffs seem likely as the technology progresses and more of us are replaced by machines. How, […]