Tackle the tech skills shortfall for successful digital transformation

Closing the talent gap is going to be critical if organizations are to navigate the challenges and opportunities posed by generative AI, including OpenAI’s ChatGPT and Google’s Bard The rush of ground-breaking artificial intelligence launches over the past six months, including Microsoft-backed OpenAI’s ChatGPT and Google’s own chatbot Bard, has made digital transformation an even greater priority for organizations. But all too often, these projects fail – miserably – because of an acute shortage of technology talent. As I discussed at last week’s #GrowthSummit23, hosted by the World Economic Forum, closing that gap, through the methods outlined below, is going to be critical if organizations are to harness AI to accelerate their digital transformation – and parry threats to their business models. Generative AI can produce highly sophisticated text responses to human prompts and promises to speed up digital transformation. But even before the latest wave of AI advances, the vast majority of large-scale digital transformation projects were failing to deliver value, resulting in wasted resources. One solution is to bridge the digital-skills gap, which has been building for years around the world because of the rapid digitization of non-tech companies. Tech groups, including Microsoft and Amazon, may be […]

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