Air India has updated its digital systems and will soon introduce a ChatGPT-powered chatbot, investing $200 million in modernisation efforts. The airline has made significant advancement in modernising its digital systems and has completed many initiatives, with several others close to being finished. Air India has also invested in creating a digital and technology team with presence in Kochi, Gurugram, and Silicon Valley (US), as they invest in the latest technology. The airline stated all group airlines, including low-cost carriers, will benefit from technological modernisation of digital infrastructure, reported the Financial Express. Common systems will be implemented across all group airlines to benefit from economies-of-scale and economies-of-learning, the result of which will be driven by shared platforms and a world-class team. The airline stated they invested around $200 million in digital systems, engineering services, and workforce development, aiming to be a leading player in the industry. For the next half-decade, Air India plans to continue investing at its current rate. The goal is to move beyond simply catching up to world-class airlines and become a leader in the industry. To achieve this, the airline will be utilizing a range of advanced technologies, from traditional digital to cutting-edge generative "Artificial […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
