Successful digital transformation for retailers requires a cloud-first approach that increases agility and innovation from the supply chain to the storefront intelligently while staying compliant, maintaining security, and preventing fraud. Credit: xiaoke chen Retail organizations face an urgent need to accelerate digital transformation efforts in response to economic insecurity, persistent inflation, and growing consumer price sensitivity. Consumer product goods manufacturers (CPGs) and physical and online retail stores need to increase investments in strategic real-time pricing, supply chain resiliency, and customer experience management to keep pace with the competition. With cloud adoption, retailers have been successful and with emerging artificial intelligence (AI) capabilities on cloud, they can break the barriers. “Cloud adoption was the need, and AI on cloud is imperative today,” says Nilendu Pattanaik, Global Head Business Applications Practice, Microsoft Business Unit, at Tata Consultancy Services (TCS). “Having hundreds of employees managing on-premises infrastructure is not cost-effective. Cloud adoption normalizes legacy infrastructures, standardizes applications, and reduces redundancies, and AI infuses new possibilities for experience and efficiency.” The right cloud platform helps businesses achieve their digital transformation goals. “Our key solutions for retail industries are built on Microsoft Cloud, which combine best-in-class retail and consumer products domain across multiple types […]