The Gist Sourcing data. Complexity increased with abundance of sources, but few organizations leverage existing data for transformation. Defining problems. Involve business leaders, start with goals, and build data strategy backward. Articulating strategy. Communicate effectively, establish ownership, governance and connect to cloud. Without question, data is not only the life blood of the modern enterprise, but also the key building block for digital customer experience and digital transformation. Given this, the question is do CIOs and other technology leaders have a clear strategy for how to harvest the data needed to drive self-service, customer experience and business transformation? The Complexities of Sourcing Data In the old days, the data an organization had was largely determined by what was in a source system. My question for CIOs and other data leaders was how have things changed? CIOs answered based upon their organization’s data maturity. ClOs were also clear that the complexity of data has increased. Deb Gildersleeve, First CIO said, “There are many more source systems today as well as many sources of outside data that can be purchased or created.” New Zealand CIO Anthony McMahon added, “What is considered source is no longer a singularity. This is partly due […]
Creating a Clearly Articulated Data Strategy
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