Digital transformation concept. System engineering. Binary code. Programming. Here, we hear the story about the secret ingredient for successful digital transformation, as engagingly told by Mark Vincent, Owner of Applied Change Ltd “Success leaves clues” – Jim Rohn 1 It’s February 2019, and Sal is in Manhattan, New York, in a state-of-the-art 60-story building about 5 minute’s walk from Broadway. It’s a gloriously sunny day outside, yet Sal’s mood is precisely the opposite; all he can think about is this next meeting with Miranda. What is the secret of successful digital transformation? Sal is a 45-year-old programme leader, a confident and strong-willed high achiever, slightly resembling a young Italian version of Tom Jones. Over the past few years, he’s delivered one of the most transformative changes this global music company has seen, consolidating all the local European country teams into one technology platform and common process. They are now managing inventory better , serving their customers better, and building stronger relationships with their suppliers and distribution partners. The programme has already paid for itself in smarter buying practices alone, driven by much better-quality data. They are spending less time on administrative tasks and using that time to get creative […]
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