Merced County Awards Accela With 10-Year Contract to Lead Digital Transformation Efforts, Consolidate Disparate Systems and Improve Customer Service

Merced County will tap Accela’s modern government enterprise software platform and services to comply with new state legislation requiring online permitting SAN RAMON, Calif., April 11, 2023 /PRNewswire/ — Accela ® , the trusted provider at the heart of government operations, today announced that Merced County, California, selected Accela to power their digital transformation toward a simplified, one-stop permitting process. The county signed a 10-year contract that includes $4.5 million in Accela software solutions and $1.7 million in professional services. Accela and its partners OpenCities and Velosimo will help Merced County streamline its back-office processes and workflows, modernize resident experiences, and create more transparency and accessibility. "Merced County was seeking a technology partner they could entrust to help them dissolve boundaries to efficiency, integrate services on a single platform, and provide a go-to foundation for future growth and flexibility, which is what they found with Accela," said Accela Chief Revenue Officer Dennis Michalis. "This partnership is a testament to the value Accela’s enterprise software brings to agencies looking to transform what it means to do business with government and better meet the needs of their communities." Merced County recently reorganized several functions, including economic development, building and safety, planning […]

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