Communication is key – but being too approachable can backfire From technical issues to cultural ones, Travelex faced a host of challenges when it began its digital transformation journey. The foreign exchange giant had been trying to move away from its IT legacy for years when Hans van der Waal joined as global IT director in 2019, with a mandate for transformation. But he soon foun… To continue reading this article… Join Computing Unlimited access to real-time news, analysis and opinion from the technology industry Receive important and breaking news in our daily newsletter Be the first to hear about our events and awards programmes Join live member only interviews with IT leaders at the ‘IT Lounge’; your chance to ask your burning tech questions and have them answered Access to the Computing Delta hub providing market intelligence and research Receive our members-only newsletter with exclusive opinion pieces from senior IT Leaders Join now Already a Computing member? Login