feature image digital transformation Figure 1: KPI’s Measurements of Digital Business Transformation Digital for Operational Efficiency Digital technologies are often used to save costs, improve efficiencies, and enhance operational performance. Measures within this category are often linked to enhanced speed, reduced costs, fewer defects, more output, and better service availability. For example, forklift supplier Linde built a smart factory based on hybrid cloud, edge solutions, and robotic automation and obtained a 27% increase in manufacturing output along with 30% faster detection of process errors. While efficiency has traditionally been associated with performance metrics such as these, more recently they have been complemented by new criteria linked to sustainability. For example, Linde’s smart factory reduced carbon emissions by 28%. Additionally, the company decreased energy consumption due to intelligent automation of the forklifts’ movements and more efficient IT assets. Digital for Workforce Engagement Digital solutions can improve workforce engagement in multiple ways, many of which can be measured. These KPIs can link to time saved, workforce safety, task performance, and collaboration effectiveness. Canadian financial services firm Scotiabank gamified many of its training and talent development programs, resulting in an 89% participation rate and response accuracy of 79%. Digital tools can also […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
