Most business leaders think their digital transformation efforts are failing and directionless

Microsoft found that 89% of employees believe that artificial intelligence (AI) could automate at least a quarter of their daily tasks, and that they find work more fulfilling when using AI technology. In cases where they have machine assistance, simple tasks can be automated giving them more time to work on other more pressing jobs. Despite the help AI can offer, 78% of workers still expressed concern about the growing presence of the technology in the workplace. The tech giant also said that the study shows there’s a need to democratise access to digital tools in UK businesses. 71% of workers want more access to low-code and no-code development technology to reduce reliance on outside help to create the tools their department needs. Meanwhile, 74% expressed frustration that they weren’t able to implement their own digital solutions due to their company’s policies. “The digital revolution in UK business will not be top-down – it will start from the ground up. Business leaders should place their employees at the heart of digital transformation,” said Rob Smithson, business applications lead at Microsoft UK. Related Resource ESG: Designing the ideal digital work experience for the next generation of innovators What users want, […]

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