A 3-step guide to people-led digital transformation

6 tactics for successful implementation of new technology Photo: Wachiwit (Shutterstock) When your organization invests in new digital solutions , it is natural to focus on the glittering new technologies, how to implement them, and how they can help with short and long-term goals. But technology is only one part of a digital transformation. The critical ingredient for a successful digital transformation is your people. Digital transformation is a journey. The most successful efforts meet people where they are, help them take the trip at a pace that makes sense for them (even in our rapidly evolving world), and, most importantly: bring everyone along. Advertisement I’ve taken the lead in guiding our 55,000 employees in the U.S. through our own digital transformation journey over the last 3 years. No one left behind was the empowering message behind our effort—our message to our people that this was about investing in their development and skills as much as it was implementing and optimizing our technology . Here are a few tips on constructing a people-led digital transformation. Listen and learn their real pain points Knowing the friction points for your teams is a significant first step in digital transformation. No one […]

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