Although digital transformation can help companies gain a competitive advantage, CIOs must pay attention to the human aspect of the project — or risk failure. Employees play a key role in an organization’s digital transformation. But they may find the required changes intimidating or overwhelming. Digital transformations push people out of their comfort zone. For example, employees may need to work twice as hard to succeed, especially if they must reskill or upskill . That’s why IT leaders must recognize the various employee reactions to a digital transformation initiative. Employees have many ways of responding to the changes digital transformation requires of them, but typically, four broad camps emerge, according to Isaac Sacolick in his book Digital Trailblazer: Essential Lessons to Jumpstart Transformation and Accelerate Your Technology Leadership . These include the following: early adopters who believe in transformational change; opportunists who don’t get involved until leadership explains what’s in it for them; employees who resist the disruptions and look for jobs elsewhere; and detractors who prefer the status quo. Since employee commitment is crucial to the success of a digital transformation, IT leaders need to create a culture that supports digital transformation . Engaging with different groups, understanding […]