To implement a successful digital transformation process for your hotel it is key that you have a system that works with you, not just for you. A successful digital transformation process assures that people and technology work harmoniously to create a magical experience for everyone involved. I will in this article show your hotel the one important thing that will unlock the power of digital transformation. Let’s dive in… Unlock the Power of Digital Transformation: Transform Your Mindset, Transform Your Hotel What is the primary reason most digital transformation strategies fail? Lack of a transformational system? No change in leadership/management strategy? Going to the transformation too fast? No budget for a transformation? Lack of the right skill set? These are all relevant factors that we need to consider. But the primary reason that most digital transformation strategies fail is due to a faulty mindset. The majority of hotel employees will naturally perceive digital transformation as a change to the status quo. And change triggers fear, anxiety, gradual change (uncertainty), confusion, frustration, and false start (doubt). As a result, you might experience a lot of resistance or in the worst case sabotage. And if your hotel experience resistance or sabotage […]
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