By Alivia Kaylor patient portals, mobile apps and devices, and telemedicine platforms , streamline communication between patients, healthcare providers, and pharmacies. Listen to the full podcast to hear more details. And don’t forget to subscribe on iTunes , Spotify , or Google Podcasts . “Pharmaceutical manufacturers want patients to have multiple ways to interact with specialty pharmacies in their network,” explained Lisa Mymo, Vice President of Pharma and Financial Services at AllianceRx Walgreens Pharmacy. By improving accuracy, enhancing coordination of care, and reducing wait times, digital patient engagement tools can improve the management of patient health, drug adherence, and medication-related effects while increasing patient satisfaction and reducing costs. Providing patients with a comprehensive online solution structured to educate payers is paramount, according to Kathy Kokoski, RPh, CSP, Director of Pharma Operations at AllianceRx Walgreens Pharmacy. As new policies and technology take shape to improve the relationship between the pharmaceutical industry and its consumers, many organizations are embarking on a digital transformation journey to optimize the patient experience using text and email capabilities. “Whether a patient chooses to interact online or via phone, patients are always given the option to speak to a pharmacist. It’s not just our process and […]
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