6 Digital Transformation Challenges and How Automation Helps You Overcome Them

Digital transformation remains the big buzz word in business—and it’s not going away. But digital transformation isn’t really a new thing, just a new phrase. Technology has been a part of business operations for decades. At Hornbill, we know this. There’s a well-documented history of technology in business. It started with managing stacks of data with mainframes (do things with data). Networking drove expansion into enterprise apps (do digital things for employees). Then the internet and mobile came along and the whole thing blew up (do digital things for customers). What does digital transformation mean to you? Organisations still struggle to define what digital transformation means to them. They know that technology has the power to accelerate everything: customer interactions, business processes, data processing, reporting and insight, and more. Digital transformation is a mindset: a lens through which to look at your organisation to identify where digital technologies can deliver efficiency, convenience, and visibility. The real question is this: What do we digitally transform next? And why? Digital transformation is difficult to define because it is both unique to the organisation/market and it’s a moving target. Every starting point is different. Each organisation has different priorities. There’s no cookie-cutter […]

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