As energy prices rise, it’s especially vital for companies to commit to caring for their customers. Gas distributor SGN uses Lenovo’s suite of products to help vulnerable customers out in the field. This human-centered approach honors Lenovo’s commitment to innovation, while ensuring that SGN makes a positive social impact. As the cost-of-living crisis and energy price rises start to seriously affect people , it’s arguably never been more important for companies to commit to caring for their customers — especially those who are vulnerable. SGN, a company that looks after the network of pipes sending gas to homes and businesses in Scotland and south-east England, has a focus on making a positive impact on people in its communities, and making sure customers are safe and warm. Its staff work around the clock to make sure gas is safely distributed, and it has thousands of people in its teams of engineers out in the field. The gas distributor uses Lenovo’s whole ecosystem of products, including its moto g31 smartphones and ThinkPad X13 devices, to access digital resources to help vulnerable customers in the field. "This technology enables us to really go over and above what our customers expect from us […]
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