Business owner discovers his energy supplier was switched after his bill goes up

Copy This Embed Code: Ad BALTIMORE — In Maryland, consumers have the power to choose who supplies their gas and electricity. This de-regulation is supposed to promote competition by allowing customers to shop around for better prices, but an Annapolis business owner said this backfired when his employee switched their service without his knowledge. It started with a collection notice from a company called SFE Energy. “I’ve never heard of this company before in my life. We’ve been with BGE for 30 years,” said George Criswell, president of Criswell Acura. Criswell ignored the bill at first. “I thought it was a fake bill, we get fake bills in the mail pretty often, so I put ‘do not pay,’ put it aside. I started thinking about it a few days later and then I started Googling it – where is this bill coming from? Who are these people?” said Criswell. He asked his employees, and a worker in accounts payable recognized the name. She claimed to have authorization to change the supplier and signed a contract in June. The locked in rate was 14.03 cents per kilowatt hour for 4 years. The rate is slightly lower than BGE’s peak rate […]

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