Summary. HBR editor in chief Adi Ignatius sat down with Tiger Tyagarajan, CEO of Genpact. As CEO of a $4 billion global firm that advises clients on digital transformation, Tiger had a lot to say about AI, the metaverse, and how companies often fail on their innovation… Tiger Tyagarajan is CEO of Genpact, a global firm that advises clients on digital transformation. Tyagarajan helped transform a division of General Electric (GE Capital International Services) into Genpact, a company that now has more than 100,000 employees and annual revenue of $4 billion. He says there’s an important difference between simply “digitizing” your company (by, for example, automating tasks) and truly transforming it digitally, which goes beyond technology to develop the people and processes that make up a firm’s culture. For this episode of our video series “ The New World of Work ”, Tyagarajan sat down with HBR editor in chief Adi Ignatius to discuss: The promise, and limits, of emerging AI technologies like ChatGPT, and how they could augment what employees do without necessarily replacing them. The long-term promise, but short-term dangers, of the metaverse. Surprising leadership and team-dynamics insights from cricket. “If there’s a game that teaches you […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
