The U.K. Department of Works & Pensions handles government-sponsored benefits for both retired, pensionable workers and currently working individuals that need support. The country currently has more than 20 million claimants and, being a considerable part of the U.K. government, the organization is using the cloud to handle transactions at scale. “Basically, we kind of keep the country going,” said Lianne Anderton (pictured, right), intelligent automation garage delivery lead at the U.K. Department of Works & Pensions. “If the department for Work and Pensions didn’t exist anymore, then actually it would cause an infinite number of problems in society. We kind of help and support the people who need that, so we play a really vital role in social care and public service.” Anderton and Amar Narayan (pictured, left), managing director at Accenture PLC, spoke with theCUBE industry analyst John Walls at the recent AWS Executive Summit at re:Invent , during an exclusive broadcast on theCUBE, SiliconANGLE Media’s livestreaming studio. They discussed the public service use cases of digitization, especially in the DWP. (* Disclosure below.) The Accenture connection The DWP-Accenture partnership began in 2017 as the DWP became aware of soaring transaction numbers. To manage that scale, it […]