Designed to speed adoption and achieve business outcomes, change management hasn’t historically been a strength of IT orgs. It’s time to flip that script by asking hard questions to hone change strategies. Credit: buritora / Shutterstock Early in the pandemic CIO Ken Grady pinpointed a key challenge that has vexed IT organizations for the better part of a decade. “We saw a tremendous acceleration and adoption in the use of new platforms to stay connected and keep our organizations moving forward,” Grady recalls of those early days navigating lockdowns. “A few weeks in, my CHRO said to me, ‘Wouldn’t it be great if it didn’t take a global pandemic to accelerate adoption of tools like this?’” Grady’s leadership team at healthcare diagnostics and software maker IDEXX had already been talking about introducing a more robust change management discipline within the enterprise IT function, and seeing what was possible when everyone was on board with transformational change kicked those efforts into higher gear. In the digital transformation era, IT success is no longer defined by meeting a go-live date or keeping within a budget. It is determined by the creation of shared vision and goals; achievement of leadership engagement and […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
